APPS FOR THIS COURSE
Use your time, not your data
- Download unlimited videos and watch them anywhere
- Stream videos over cellular data or WiFi
- Progress through the course syncs everywhere
- Adjustable playback speeds
- Quick access to the discussion forum
- Available soon
- FCAS |
Ken graduated from Indiana University in 1995 with a BS in Mathematics and became a Fellow of the Casualty Actuarial Society in 2000. Ken has served as President and Education Officer for the Midwestern Actuarial Forum, worked on the CAS Exam Committee for six years, and served on the Task Force on Basic Education Internet Modules. He has taught over 40 seminars covering ratemaking, reserving, accounting, regulation, and reinsurance over the past 12 years. Ken has 18 years of actuarial experience. He currently is the Executive Director for The Infinite Actuary and oversees all of TIA's CAS Exam Seminars. Ken and his wife live in Indianapolis with their three children.
Frequently Asked Questions
- Can I share my account with others?
- The videos aren't working on my personal computer. What can I do?
- The videos will not play on my work PC. What can I do?
- Can I download the videos to my hard drive so that I can view them without an Internet connection?
- Why can I not download the PDFs? I always get an error message or an empty zip file.
Can I share my account with others?
No, we do not allow sharing of accounts. Each registered user should take measure to avoid this as he or she has purchased the rights to our videos and associated bandwidth. If non-paying customers clog up our website traffic, it will negatively impact everyone. We also monitor login histories and have the authority to terminate user accounts for this type of abuse. While the gesture of sharing your account information with a friend or coworker may seem innocent, it can have far-reaching negative implications for you and other legitimate users.
The videos aren't working on my personal computer. What can I do?
You can try the suggestions listed here. Likely, these suggestions will solve the problem you are experiencing: (1) Try a different web browser. We suggest using Firefox for the best results with our website. Other browsers will work but make sure you are using the newest version of the browser. (2) Download the newest version of the movie player that you are using (Windows Media Player, Flash or QuickTime). (3) If one movie player does not work, try the other. (4) Test your bandwidth at the following site. Make sure it is at least 700kbps. Bandwidth Place | Internet Speed Test. (5) Clear the CACHE on your computer by clicking the "CTRL" and "F5" buttons at the same time. (6) Try clearing your browsers cookies. How to delete cookies. (7) Make sure your operating system has all its important updates. If you're on a Mac, run Software Update from your Apple menu (or Mac App Store if you're running OSX 10.8 Mountain Lion or newer). If you're on Windows, click the following link. Microsoft Windows Update. (8) If you are using third-party web browsers like Firefox, make sure you're running the latest version. (9) The previous suggestions should help. However, if you are still unable to open the videos please let customer service know what error message you receive and we will be happy to look further into your situation.
The videos will not play on my work PC. What can I do?
Usually, this is the result of your employer's network placing some restrictions in the company's firewall settings. You need to make sure that there is no block placed on the domain ( edgecastcdn.net ) from where our videos are streamed. Many employers will block sites like these to restrict video content from being streamed to their employee's PCs. Edgecast is a Content Delivery Network where we store all of our content. This network distributes our content to multiple servers all across the world so that if any one server goes down, there are plenty of backups in place. Websites like YouTube use their own CDNs and as a result, CDNs are not high on company's approved website lists. Feel free to call Tech Support (877-883-5275) if you need any further help.
Can I download the videos to my hard drive so that I can view them without an Internet connection?
Our videos are only viewable while logged in and connected to the Internet. While we realize the convenience of having all the files on your local drive, it also puts our company's assets at jeopardy. Our instructors spend hours upon hours creating the content for you. It would only take a few students, who illegally share their material with others, to discourage instructors from ever producing any more content. We do try to make our videos as accessible as possible by offering them in three different formats (Windows Media, Flash and QuickTime) and even through devices like the iPhone, iPad and Android devices. Given the global accessibility to the World Wide Web, we believe that the majority of the actuarial population will be able to view our videos without trouble. However, we do understand the need to study on the go and that internet access is not always accessible. You have two options: (1) Download the MP3 versions of the lessons and follow along in your notes. (2) Open the TIA site and let the video fully load before you leave, but do not press play. Just close the lid on your laptop and leave the browser open. When you are ready to watch the video just open the laptop and press play.
Why can I not download the PDFs? I always get an error message or an empty zip file.
Some computer networks are configured to not allow opening of zip files directly from an external site. Many of our downloadable files are in zip format. After clicking on the link, you should be given an option to either open or save the file. Try saving the file to your hard drive and then opening the zip file from there. You can also try right-clicking on the link and choosing the "Save Link As" option. If those do not work, then please contact customer service. They will determine if the link is incorrect or the file is missing from its proper location. At the minimum, they can email you the needed files so that you can move on with your studying.